Estate & hoarding cleanouts
Estate and hoarding work is the most sensitive category we run. The houses we clear out have been someone's home for 30, 40, 50 years. The families we work with are typically navigating a parent's death, a divorce, a forced downsize, or a family member's mental health crisis. The work requires discretion, structure, and patience. Probate documentation matters when an executor is coordinating across heirs. Hoarding-level work needs assessment before pricing because the operational pattern shifts above Level 2 or 3.
Estate cleanouts are full-property scope. The decedent's belongings stay where they are until family or executor has made decisions about what's kept, sold, donated, or disposed. We work after that decision-making is done, clearing the property to the agreed-upon scope. Most estate jobs run 1-3 days for a 1,500-3,000 square foot property; larger estates or properties with hoarding-adjacent contents take longer. The end state is the property cleared, photographed, and ready for the next phase (sale, rental, repair).
Hoarding work follows the Clutter Image Rating (CIR) framework: Levels 1-5 with 1 being normal clutter and 5 being severe (paths through the property only, biohazard concerns, structural integrity affected). Levels 1-2 are typically standard estate scope. Level 3 requires phased work because the volume and access are challenging. Level 4-5 require specialized PPE, biohazard partner coordination, and often Adult Protective Services involvement when the resident is still living in the property. We assess before pricing on any Level 3+ situation.
Scope typically covered
Estate workflow runs in phases. Phase one is pre-cleanout family coordination: the executor or family identifies what's kept (heirloom furniture, jewelry, papers, photos, family-significant items), what goes to estate sale, and what's left for cleanout. We work after that decision-making, clearing the to-be-disposed scope. Phase two is the actual cleanout: 1-3 days of work with a 2-3 Loader crew, sorting at the truck (donation vs disposal), photographing the property at start and end. Phase three is documentation: weight tickets, donation receipts, before/after photos delivered to the executor for probate filing.
Hoarding workflow above Level 2 runs differently. Pre-assessment is mandatory because pricing depends on hoarding level, property size, biohazard presence, and family coordination requirements. Level 3 typically runs 3-5 days with phased work (one room at a time, allowing the resident to participate or family to retain items). Level 4-5 requires biohazard partner coordination, specialized PPE (Tyvek suits, respirators, hazmat protocols), and usually multi-week work. Adult Protective Services involvement is common at Level 4-5 when the resident is still living in the property. Family or APS makes decisions about scope; we execute.
Probate-related estate work flows through the executor or probate attorney. The executor inventories the estate, coordinates with heirs, runs estate sale if applicable, and engages cleanout vendor. We coordinate with the executor on scope, timing, and documentation requirements. For probate properties, the cleanout precedes the sale: executor needs the property cleared and ready for listing or auction. Documentation supports the probate filing showing the estate was administered properly.
Hoarding-related work typically flows through different channels. Property managers handling hoarding tenants engage us when the resident has moved or been removed. Family members handling a hoarding parent or sibling engage directly, often after a hospitalization or court order. APS and similar agencies engage for vulnerable adults. Mental health professionals (clinical hoarding specialists, family therapists) sometimes coordinate with us as part of broader treatment plan, particularly when the resident is participating in the cleanout (Level 3 with active treatment).
Standard estate cleanouts price by property size and content volume. A 1,500-2,000 square foot property typically runs $2,500-$4,500 for a 1-2 day cleanout with 2 Loaders. Larger properties (3,000+ square feet) or estates with high content volume run $5,000-$12,000. Pricing includes labor, truck capacity, disposal facility costs, and standard documentation. Donation routing reduces disposal costs and is built into standard pricing.
Hoarding cleanup pricing scales with severity. Level 1-2 prices similar to standard estate scope. Level 3 runs $5,000-$15,000 because of phased work, longer timeline, and family coordination overhead. Level 4-5 starts at $10,000 and runs to $50,000+ depending on property size, biohazard scope, and partner coordination requirements. Pre-assessment is mandatory for Level 3+ because pricing requires understanding the actual scope, not just the property size.
Estate cleanout is full-property scope with executor coordination, probate documentation, and donation routing for items with sentimental or financial value. Regular junk removal is item-by-item or load-by-load. The estate workflow includes pre-cleanout family decision-making (what's kept, what's sold, what's donated, what's disposed), photo documentation of property condition, and probate-grade documentation for the executor's filing. The actual hauling work is similar; the surrounding workflow is different.
The Clutter Image Rating (CIR) is a standard assessment scale developed for hoarding research and used in clinical and cleanup contexts. Levels 1-5 ranging from minimal clutter to severe hoarding with structural and biohazard concerns. Level 1-2 is typically standard cleanout scope. Level 3 requires phased work. Level 4-5 requires specialized PPE, biohazard partners, and often APS or court coordination. Mandatory pre-assessment for Level 3+ ensures we price correctly and bring the right resources.
Yes. We work directly with executors and probate attorneys on estate cleanouts. The standard workflow is: executor identifies the cleanout scope, we provide pre-cleanout estimate, executor approves, we execute, documentation is delivered to the executor for probate filing. For attorney-coordinated cases, we copy the attorney on documentation and coordinate timing with the broader probate timeline (some properties need to be held in original condition until court approval; we work after that approval).
Yes. Mental health professionals (clinical hoarding specialists, family therapists, ICD-trained interventionists) sometimes coordinate with us as part of a broader treatment plan, particularly when the resident is participating in the cleanout (Level 3 with active treatment). The therapist coordinates the resident's involvement and decision-making; we execute the cleanout. For non-participating cases (resident hospitalized, deceased, or removed by court), we coordinate with family or APS instead.
Pre-cleanout family decision-making is the standard workflow. Family or executor inventories the property, identifies what's kept (heirlooms, jewelry, papers, photos), what goes to estate sale, what's donated, and what's disposed. We work after that decision-making, not before. For items discovered during cleanout that might be valuable or sentimentally significant (old letters, photographs, jewelry, cash), we set them aside for family review rather than disposing. The clear scope agreement avoids accidental disposal.
Level 4-5 hoarding often includes biohazard concerns: animal waste, decomposition, mold, structural water damage. We coordinate with biohazard remediation partners (Servpro, Servicemaster, Aftermath, Bio-One) who handle the biohazard portion under EPA and OSHA protocols. We handle the post-biohazard cleanup. The biohazard partners pre-assess and remediate biohazard scope first; we then execute the volume cleanout. Total project timeline runs 2-6 weeks depending on severity.
Estate cleanout, hoarding cleanup, or pre-listing prep? For hoarding-level work, photos help us pre-assess severity. We treat all submissions confidentially and respond within one business day.
A rep will reach out within one business day.