70%+
Items divertedFrom landfill since 2014, through donation and recycling on the LoadUp platform
2,000+
Verified LoadersTrained on sorting, donation routing, and chain-of-custody handling
49
States coveredDocumented partner network in every market we serve
3
MRC statesCalifornia, Connecticut, Rhode Island for component-level mattress recycling

How we route materials

Three destinations, sorted at the truck and at the partner facility.

Every load coming off a JRP truck splits into three streams. The split varies by service category, customer, and market, but the categories don't. Donation goes first because it's the highest-value diversion. Recycling next, with material-specific routing. Disposal is the residual after the first two have been exhausted, routed to licensed facilities with weight tickets retained for documentation.

Donation

~30-65%
By category

Items in good condition route to charity partners through our donation network. The rate varies by category: furniture donation runs 50-65% in good-condition pickups, working appliances 25-35%, mattresses are increasingly limited because most charities have stopped accepting used mattresses.

  • Goodwill (national network)
  • Habitat for Humanity ReStore
  • Salvation Army (regional)
  • Catholic Charities (regional)
  • Brand-specific hotel donation programs (Marriott, IHG, Hilton)
  • Local community partners by market

Recycling

~15-90%
By material

Material-specific routing through certified processors. Electronics through R2-certified facilities achieve 90%+ recovery. Mattresses in MRC states (California, Connecticut, Rhode Island) reach 80%+ component-level recycling. C&D in CalGreen markets meets 65%+ diversion. Other categories vary by local infrastructure.

  • R2-certified electronics processors (nationwide)
  • MRC's Bye Bye Mattress program (CA/CT/RI)
  • CalGreen-certified C&D processors (California)
  • Scrap metal recyclers (appliance carcasses, fencing, hot tub equipment)
  • Composting facilities (where municipal infrastructure exists)
  • Specialty recyclers for treated lumber, hazardous-adjacent materials

Disposal

Residual
After donation & recycling

Whatever can't be donated or recycled routes to licensed disposal facilities. Weight tickets retained for documentation. For commercial accounts, the disposal manifest is delivered within 48 hours of job completion as part of standard scope, not a separate request.

  • Licensed waste disposal facilities (per state regulation)
  • Brand-protected disposal with chain-of-custody (retail closures)
  • Specialty disposal for non-recyclable C&D residuals
  • Designated facilities for pressure-treated lumber, mixed contaminated
  • Hazmat partners for materials outside standard JRP scope
  • Federal-compliant disposal for cleared decommissioning

Honest about what we measure

Estimated, documented, defensible.

We report estimated diversion based on disposal-stream sampling and partner-facility data, not state-certified scale weights at owned facilities. We say so on every report. For most ESG reporting frameworks, including GRI Standards, SASB, and CDP, our documentation provides defensible source data for diversion-by-weight, donation-by-category, and recycling-by-material-stream.

For customers operating under California SB 253/261 mandatory climate disclosure or SEC climate disclosure rules, we recommend evaluating whether estimated-versus-verified diversion meets your specific reporting standard before contracting. Some accounts prefer the asset-light estimated-diversion approach for cost reasons; others need scale-verified data and route accordingly. We tell you which one we are.

The honest framing is the more defensible one. We'd rather underclaim and meet the bar than overclaim and miss it.

How we compare to owned-facility competitors

Diversion data
Estimated through partner-facility sampling and routing logs
Weight verification
Disposal-facility weight tickets, not on-facility certified scales
Chain of custody
Photo documentation, manifest, partner-facility receipts
Brand-protected destruction
Chain-of-custody to certified disposal partner with documentation
Cost vs. owned-facility competitors
Typically 20-40% lower because no facility overhead pass-through
Dispatch speed
Typically faster: direct partner routing avoids centralized facility bottleneck
JRP Loaders carefully removing a mattress from a residential property

Asset-light, by design

Direct routing is often the lower-carbon choice.

Owned processing facilities concentrate material flows. Trucks haul to a centralized facility for sorting. Materials then route from the facility to their final disposition. Each handoff adds transport miles and carbon.

Asset-light routing dispatches each load to the closest appropriate facility from the pickup point. Donation goes to the local Goodwill, not a centralized warehouse. Electronics go to the regional R2 partner, not back to headquarters. Mattresses in California go to the nearest MRC collection facility, not across state lines.

The trade-off, named directly Centralized data capture lets owned facilities scale-verify weights and photo-document every item. Asset-light routing captures less granular data per load but moves materials over shorter distances with less embedded transport carbon. For customers prioritizing transport-carbon reduction over scale-verified data, asset-light is the lower-carbon model.

This isn't a moral argument. It's a logistics one. Our customers who care about transport carbon ask the question; we have the answer.

What you get with every job

Documentation in your hands within 48 hours.

Standard scope. Not an upgrade, not a separately-priced add-on. Every commercial account gets the documentation set tied to the job ID, ready to file with the property record, the project file, or the ESG reporting compilation.

Disposal manifest

Itemized record of materials hauled, with weight tickets from the receiving disposal or recycling facility, dated and tied to the job ID.

Photo documentation

Before-and-after photos of the cleared property, plus item-level photos for high-value scope (estate, brand-protected disposal, IT decommissioning).

Diversion summary

Estimated diversion-by-stream for the job: donation tonnage, recycling tonnage, disposal tonnage. Methodology footnoted on every report.

Donation receipts

For items routed to charity partners, donation acknowledgments delivered with the job package. Useful for accounts with charitable-contribution tracking.

Certificate of Destruction

For IT asset destruction work, per-device serial numbers, destruction method (NIST 800-88 Clear, Purge, or Destroy), and destruction date. Delivered within 5 business days.

COI matched to contract

Certificate of Insurance with named additional insureds, endorsements, and coverage limits matched to the specific account or project contract.

Pair this with the platform

Your account dashboard, our API, and an MCP server your AI agent can talk to.

The diversion documentation is one half of the story. The other half is how you access it: customer portal for human users, API for system-to-system, and an MCP server (in beta as ClutterBot.ai) for buyers running internal AI agents that need to schedule pickups, query reports, and manage the account directly through Claude, ChatGPT, or whatever agent stack your team uses. Most enterprise services vendors don't have the third one yet.

Live

Customer portal

Schedule pickups, track jobs, download documentation, view diversion reports across the account.

Live

REST API

Integration with Yardi, RentManager, AppFolio, ServiceChannel, HubSpot, NetSuite, custom dispatch systems.

Beta · ClutterBot.ai

MCP server

Your AI agent connects directly to JRP. Schedule pickups, query diversion data, pull invoices through Claude or ChatGPT.

See the full platform → or talk to us directly →

Want to see what diversion documentation looks like?

If you're evaluating sustainability vendors and want to see actual JRP documentation samples (disposal manifest format, diversion summary format, certificate of destruction format), tell us about your account. We'll send sample documentation that matches the scope of your work, plus a quote.

Request a quote

A rep will reach out within one business day.

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