Property management junk removal · Tenant move-outs
Tenant move-out junk removal is the most common operational moment in multifamily. A vacant unit with a couch, a mattress, three lamps, and the contents of a bedroom dresser is the most common operational moment in multifamily. The unit-turn clock is already running. The vendor needs to show up, document the work, and not become the bottleneck.
The standard scope is everything left behind in the unit by the departing tenant: furniture, mattresses, appliances they didn't take, electronics, clothing, kitchen contents, miscellaneous personal property. The goal is a unit that's ready for the cleaning crew, the maintenance turn list, and the leasing photographer.
Standard cleanouts are quoted by unit size (studio, 1-bed, 2-bed, etc.) at a flat per-unit rate locked into the master agreement. Cleanouts above the standard volume threshold — meaning hoarding-level units, or units with abandoned property requiring legal disposal procedures — are quoted separately at an hourly or volume-based rate.
Not included in standard scope: construction debris from unit damage repair (handled separately under construction subcontract), biohazard cleanup (specialized partners coordinated), unit deep cleaning (handled by your turn crew).
The typical flow: on-site manager confirms the unit is vacated, submits a request through the JRP account portal (or by email or phone), receives confirmation with the dispatch window, and gets photo documentation back to the unit file once the work is complete. The 48-hour SLA is standard, with same-day or next-day available on accounts where unit-turn pace requires faster turn.
Documentation goes back as before-and-after photos plus a brief completion summary. Most clients integrate this into their property management platform's unit file. Some accounts also receive disposal records — weight tickets, diversion documentation — for ESG reporting at the portfolio level.
Each cleanout is coded to the property name and unit number on the invoice line item. Most portfolios consolidate to a single monthly invoice with property-level breakdown for AP. Custom GL coding is set up during account onboarding so that line items map to your accounting structure — whether that's per-property GL codes, regional cost centers, or another structure entirely.
Net-30 billing is standard for qualifying accounts, with payment terms determined during contract setup based on credit review and account size.
Move-out cleanouts price by unit size, set as a flat per-unit rate locked into the master agreement. Pricing varies by metro, primarily driven by local disposal economics — Boston and Minneapolis run higher than Atlanta or Phoenix, for example. Hoarding-level cleanouts are quoted separately given the volume and time variability.
For volume-tier discounts, portfolio accounts above a threshold receive volume pricing — typically a per-unit rate reduction at 50, 100, and 250+ units per month. We don't publish exact rates because they're set against your portfolio mix, geographic footprint, and disposal classification needs.
Frequently asked
Standard SLA is 48 hours from request submission to completion. On accounts where unit-turn pace requires it, same-day or next-day service is available — typically structured into the master agreement up front. The on-site manager submits through the portal, by email, or by phone.
Furniture, mattresses, appliances left behind, electronics, and miscellaneous personal property abandoned in the unit. Trash bags and loose contents are included. Hoarding-level cleanouts and biohazard situations are quoted separately. Construction debris from unit damage repair is handled under a separate scope.
Each cleanout is coded to the property name and unit number on every line item. Most portfolios consolidate to a single monthly invoice with property-level breakdown for AP. Custom GL coding is set up during account onboarding to map to your accounting structure.
Yes. Hoarding-level move-outs are quoted separately given the additional volume, time, and PPE requirements. We coordinate with the property manager on access, document the unit before work begins, and work through the cleanout as a phased scope. For severely impacted units (biohazard, structural damage), specialized remediation partners are coordinated.
Before-and-after photos plus a completion summary go back to the unit file within the SLA window. Some accounts also receive disposal records — weight tickets, diversion documentation — for ESG reporting at the portfolio level.
Yes, for portfolios where state law requires the landlord to inventory and store abandoned property before disposal. We coordinate with the property manager on the legal hold timeline and execute disposal once the legal window expires. Documentation is structured to support the abandoned-property file.
Number of properties, units, current move-out volume, and unit-turn SLA. Our property management accounts team handles these directly and gets back to you within one business day.
Property management · Tenant move-out