Property management junk removal · Common-area bulky
Common-area junk removal handles what tenants put where it doesn't belong. Tenants leave couches at the dumpster enclosure. The trash chute is jammed with a mattress. The valet trash crew can't take the broken loveseat. Most properties handle this reactively, which means it sits there for a week and gets photographed in the next prospective tenant's tour. The fix is scheduled service.
Anything tenants leave outside their unit that's too big or wrong-category for the regular trash and valet trash service. Furniture at the dumpster enclosure. Mattresses left in the breezeway. Appliances stacked next to the chute room. Construction debris from a tenant's unit project. The accumulation that builds up in the corner of the parking lot when nobody's actively managing it.
For property managers, the operational reality is that this stuff appears whether or not you have a vendor lined up. The choice is between scheduling it and being reactive. Scheduled monthly or bi-weekly pickup means the property doesn't accumulate visible junk between turns, which directly affects leasing tour conversion.
Hazardous waste (paint, batteries, fluorescent tubes) and biohazard situations are routed to specialized partners. Tenant-unit cleanouts are handled under the separate move-out scope.
Most multifamily portfolios run on a monthly or bi-weekly schedule, with on-call escalation between scheduled pickups for major dumping events. The on-site manager doesn't need to call in a request — pickup happens on a fixed day. Photo documentation goes back to the property file showing what was removed, when, and from where.
For valet trash operators, JRP often integrates as the bulky waste backstop — your driver flags items they can't take, those items get pickup-routed, and the property never sits with rejected items at the curb.
Single-property accounts can run on monthly pickup with on-call between. Larger portfolios typically structure a tiered schedule: tier-A properties on weekly, tier-B on bi-weekly, tier-C on monthly, with on-call lift available across the portfolio.
Common-area bulky waste is typically priced as a flat monthly per-property fee, with the volume threshold defined in the contract. Above-threshold volume triggers an itemized add-on. This is meaningfully different from per-pickup pricing, which incentivizes the vendor to under-deliver and over-bill on busy months.
Valet trash operator partnerships often run on a tonnage or volume-tier basis given the consistent volume across a route. Pricing is structured to align with how your valet trash contract economics work.
Single monthly invoice with property-level line items showing the scheduled pickup plus any above-threshold or on-call work. GL coding maps to your accounting structure. Net-30 standard for qualifying accounts.
Frequently asked
Most portfolios run monthly or bi-weekly, with weekly available on tier-A properties. The cadence is set in the contract based on your historical bulky-waste volume. On-call pickup is available between scheduled visits for major dumping events.
Scheduled pickup pricing is a flat monthly fee that includes a defined volume threshold. If a property is below threshold for a month, the fee still applies — but the vendor is also still on-call for that property. Most properties stay above threshold consistently. Properties that don't can be moved to a lower tier or swapped to on-call only.
Yes. We act as the bulky waste backstop for valet trash operators. Your driver flags items they can't take, and those items get routed for pickup. This avoids the situation where rejected items sit at the curb until the next valet shift, which is a tenant complaint generator.
Standard on-call SLA is 48 hours, with same-day available for properties paying the priority tier. The on-site manager submits through the portal or by phone.
No, those are routed through specialized partners. We coordinate the routing as part of the service relationship — meaning if your property needs a quarterly hazardous waste pickup, we can connect you with the right vendor. We just don't haul those items ourselves.
Volume spikes around the holidays and the end of the year are real. Most accounts schedule a January surge pickup as part of the contract. We pre-stage capacity for the post-holiday period, which is the biggest predictable surge of the year for multifamily bulky waste.
Number of properties, current bulky-waste volume, and whether you're running valet trash. Our property management accounts team handles these directly and gets back to you within one business day.
Property management · Common-area bulky