The vendor restoration GCs and probate attorneys keep on speed dial.

Why most vendors get this wrong

Three sensitive contexts. Most vendors aren't built for any of them.

Insurance restoration work has its own paperwork. Probate cleanouts have their own deadlines. Hoarding cases have their own dynamics. A consumer junk removal service shows up in a branded shirt, asks the homeowner to point at things, and writes an invoice that doesn't match how the claim or the estate accounting needs it to read. The work might get done, but the paperwork doesn't hold up under audit, the carrier kicks the claim back for itemization, the probate attorney has to redo the accounting, or the family member has a panic episode mid-cleanout because nobody planned for it.

JRP is the vendor that handles all three the way they need to be handled. The same accountability our commercial accounts expect, applied to households in transition.

How we work

Documentation, discretion, and direct billing where applicable.

• Direct billing to restoration GCs and adjusters where applicable. Master agreements with restoration networks. Itemized invoicing structured for claims files. Xactimate-aligned line-item categories where requested.
• Documentation suitable for claims files. Before-and-after photos. Itemized contents lists. Dated work logs. Disposal records with weight tickets and diversion documentation.
• Probate-grade accounting documentation. Fixed scope-of-work pricing, photo documentation, and disposal records that support probate accounting and estate tax filings.
• Hoarding cleanouts handled with discretion. Coordination with family, attorney, social worker, or APS caseworker as appropriate. Phased multi-day cleanouts when the resident or family needs to be present.
• Mobilization within 24 to 48 hours of a claim. Restoration GCs need contents cleanout fast so structural drying and rebuild can begin. We're set up to move quickly without sacrificing documentation quality.
• Specialized partner referrals when scope exceeds ours. Biohazard remediation, structural damage, hazmat cleanup. We don't pretend to do work outside our scope, and we have partner relationships for the projects that need it.