For banks, REO managers, asset managers, and property managers handling vacant or foreclosed homes. We clear contents fully, document chain-of-custody, route donations and recyclables, and turn the property over ready for inspection or listing — typically in 1–3 days. Insurance-compatible reporting and the documentation rigor REO portfolios expect.
REO/asset manager protocols · Chain-of-custody documentation · Insurance-compatible reporting · MSA terms for portfolios
Foreclosure and vacant property cleanouts differ from typical residential cleanouts in three ways: the property is rarely walkable in advance (we work from photos taken at preservation visits, or the first walkthrough is by the Loader team), the documentation requirements are stricter (REO portfolios and asset managers expect chain-of-custody data), and the contents are unpredictable. Most foreclosure cleanouts include:
Asset manager or REO coordinator assigns the property. Access via lockbox code, key, or coordinated meeting at the property. We confirm access details and any property-specific notes (utility status, hazards flagged from preservation, etc.) before the Loader team is dispatched.
Loader team arrives, walks the property, documents condition with photos, flags any hazardous materials, biohazard, or unexpected scope (hoarding-volume contents, structural damage). If scope materially differs from the original assignment, we update the quote and confirm before proceeding.
Full property clearance — interior, exterior, garage, shed, attic, basement. Personal items handled per REO protocol (sometimes held for a defined period, sometimes routed to donation, sometimes destroyed). Photos documented throughout.
Final photo set documents the empty property. The reporting package includes: itemized scope, before/after photos by room, weight tickets, diversion routing data (donation/recycling/disposal percentages), and any flagged issues for the asset manager. Property turned over ready for inspection or listing.
Pricing is per-property, structured to give asset managers predictable line-item costs. Most properties fall into one of three tiers based on contents volume:
Tier 1 — Light contents ($640–$890): partially cleaned-out property, a few rooms of left furniture and appliances. Single-day clearance.
Tier 2 — Standard contents ($890–$1,290): typical foreclosure with full contents across all rooms, normal household volume. 1–2 day clearance.
Tier 3 — Hoarding-volume contents ($1,290–$1,890+): property with substantially elevated contents volume, requiring multi-day work and often multiple truck loads. Pricing scales with truckload count.
For portfolio asset managers and REO companies running multiple properties, we structure MSA pricing with volume rates, standardized reporting templates, and dedicated account coordination. See procurement details for the MSA path.
Both. We work directly with banks, asset managers, REO companies, and property preservation firms under MSA structures with standardized pricing and reporting. We also work case-by-case for smaller property managers or attorneys handling individual foreclosure cases.
Per REO protocol. Most asset managers specify a holding period (typically 30 days) during which personal items are documented and stored, then routed to donation or disposal if unclaimed. We follow whatever protocol the asset manager specifies and document the handling.
We handle hoarding-volume properties as part of our standard scope, structured as Tier 3 pricing. Multi-day work, multiple truck loads. See our whole-house and hoarding cleanouts page for the detailed handling protocol. Biohazard situations (severe rodent/insect infestation, sewage, death scenes) require remediation coordination before our work begins.
Yes. JRP carries general liability up to $5M per occurrence with COIs available on request, listing the asset manager or REO company as an additional insured per standard property preservation requirements. Workers comp on all field operations.
Yes — we operate across 49 states. For properties outside our dense metro coverage zones, we coordinate from the nearest metro and structure the quote with the travel factored in. For multi-property regional packages, route density usually brings the per-property cost down.
Standard reporting package: itemized scope by room, before/after photo set, weight tickets from each disposal facility used, diversion routing summary (donation %, recycling %, disposal %), and any flagged issues (hazardous materials, structural damage, unexpected scope). Format matches the asset manager's preferred reporting template — we work with the common REO platforms.
Documented and held per REO protocol. Photos taken at the time of discovery, items secured in a sealed container, asset manager notified. Items routed through whatever return/destruction process the asset manager specifies. Cash, jewelry, firearms, or significant valuables trigger immediate asset manager contact before any handling.
Every item or category of items is photo-documented at three points: in-place at the property, loaded on the truck, and at the disposal/donation/recycling facility. Weight tickets capture the volume at each facility. The final report stitches the photo timeline with the routing data so the asset manager has full traceability of what came out of the property and where it went.
Tell us about the property — address, approximate size, and timeline. Photos help us quote accurately. We respond within one business day, most often same day.
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